Log in if you have an account
Having an account with us will allow you to check out faster in the future, store multiple addresses, view and track your orders in your account, and more.Create an account
How do I use my Bernal Cutlery gift card online?
Our new eCom platform and old gift card system to do not communicate well so we need to build these orders manually. To use a gift card please do the following:
Are we open for in-store shopping?
We are not open for in-store shopping at this time. We will reopen for in-store shopping when we feel that the risk to the health and safety of our customers and staff has dramatically improved. If you need help picking something out, please sign-up for a Virtual Shopping appointment.
Can I get an industry discount online?
Depends. Will you be using your purchase for work? If so, please do the following PRIOR to ordering:
Can I pickup orders or drop off knives for sharpening at the Oakland Location?
Nope. We are only accepting in-store pick-ups and sharpening drop-offs at our San Fransisco (Mission District) location.
Do you sharpen serrated knives?
Yup. See Sharpening Services for more info.
Do you ship internationally?
Yup. We can ship to most countries for $25. Heavy packages will be subject to additional shipping fees (eg, Chef's Presses, Stones, Books, etc.). We are subject to some shipping restrictions, however. This have mostly been for South American and Middle Eastern destinations.
If you do not see your country listed in the drop down menu of countries at checkout, email [email protected] to see if it is one that can be added.
If you think your country may be under shipping restrictions, please refer to USPS's International Service Disruptions list prior to contacting us. If you still have questions, contact [email protected].
How much additional shipping do Heavy items require?
It depends on the total weight of the shipment and it's destination. Prior to purchasing, email [email protected] with your order, country and local postal code and we will get back to you with a additional shipping quote.